Of every bike shop I’ve ever visited, Drummond Custom Cycles is my favorite. Their focus is on high-end bikes and equipment, and on custom builds for the extremely discerning rider, but their approach is educational, laid-back, and approachable. The staff is incredibly friendly and eager to help, but their focus is uniformly on improving the rider’s enjoyment of and performance on their bike. In my experience, they do not up-sell and are extremely honest with customers about what investments will make a bike more fun to ride, and which might end up feeling like a waste of money. I cannot recommend Drummond highly enough; any rider in the Upper Valley should definitely pay them a visit.